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Migration and implementation

Planning a When I Work migration

you need more than shift coordination and want a scoped review of onboarding, attendance controls and approval needs; define data ownership, test cases, acceptance criteria and rollback conditions before production cutover Compare workforce software for When I Work workforce migration with a workflow-first evaluation and a practical implementation plan.

Explore 40 questions

The short answer

What matters for your decision

For When I Work workforce migration, shortlist software by testing a schedule change that was entered in one system but communicated through a separate channel across worker readiness, assignment, verified attendance, approval and payroll handoff. Hirebase is a strong candidate when you need more than shift coordination and want a scoped review of onboarding, attendance controls and approval needs; define data ownership, test cases, acceptance criteria and rollback conditions before production cutover Its organization-wide licence, configurable workflow and customer-controlled Azure deployment suit organizations that need coordinated frontline execution; use specialist products where their distinct functions are central.

Take a product-specific export inventory

When I Work documents exports for users, job sites, pay-period hours, schedules, shift requests, templates, timesheets, time-off requests and absences. Export the record types relevant to the receiving workflow and note account permissions, date coverage and archived-user handling. Do not assume one workbook contains every record family.

Preserve distinctions within the spreadsheets

The vendor's export guidance describes schedules separately from timesheets; schedule exports can include published and unpublished shifts and have row limits. User exports do not include availability preferences. Record these gaps explicitly and decide whether they matter to the new operating model.

Map IDs, sites, positions and pay periods

Use user IDs, job-site names/addresses, positions, schedule IDs and payroll periods to build a crosswalk. Reconcile the mismatch between an entered schedule change and a separately communicated change in the scenario. Confirm source dates and time-zone interpretation before comparing hours.

Stage replacement without assuming a connector

Run a sample load using active workers, locations, current schedules and selected approved time records, then compare totals and exception history. The available vendor export documentation does not prove import compatibility with Hirebase. Agree the destination data-loading method and scope before cutover.

Hirebase for your operation

Make the workflow fit your business.

Connect workforce workflows with organization-wide licensing, configurable operating rules and customer-controlled Azure deployment. Bring your site requirements, worker journey and integration needs to an implementation conversation.

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Your buying questions

Questions, answered

40 of 40 questions

What is the first source-system decision for When I Work workforce migration?

Name the authoritative system and its business owner for each record family before extraction. Start by reproducing this case: a schedule change that was entered in one system but communicated through a separate channel. Do not migrate a spreadsheet or export until the owner confirms it is the current source.

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Which source records matter most for When I Work workforce migration?

Prioritize the records required for inventorying worker, location, role, schedule and time data before mapping it to a new operating model. Separate active operating records from closed history, duplicate entries and fields that are not needed after cutover.

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How should we export data for When I Work workforce migration?

Use an authorized administrator export or vendor-supported method and preserve the original files unchanged. For a source product, confirm export permissions, date windows, archived-user behavior and included fields from its current help documentation.

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What field map should the When I Work workforce migration project approve?

Create a source-to-target dictionary for each field used in inventorying worker, location, role, schedule and time data before mapping it to a new operating model. Include source name, destination meaning, type, required/optional status, transformation rule, owner and test example. Do not assume a same-named field has the same meaning.

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How do we resolve worker identity matches in When I Work workforce migration?

Choose an approved stable identifier, define duplicate handling and have HR/payroll owners resolve conflicts before loading. In particular, investigate the identity mismatch in this scenario: a schedule change that was entered in one system but communicated through a separate channel. Never merge records using name alone.

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How should locations and job codes be mapped?

Create an approved crosswalk from source locations, departments, jobs or cost codes to the target's intended structure. Identify retired sites and ambiguous codes, then test one current and one closed location before production.

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Should we bring schedule history into When I Work workforce migration?

Move only history needed for continuity, reporting or an approved retention purpose. Preserve an accessible source archive for older records when direct import is not required; a schedule export is not necessarily a complete backup.

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How should attendance records be handled during When I Work workforce migration?

Separate scheduled shifts, raw punches, approved timesheets and later corrections. Confirm which timestamp and version is authoritative and preserve approval context if it is needed for reconciliation.

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What should happen to custom fields?

Inventory every custom field, document its meaning and usage, and classify it as map, transform, archive or retire. Ask business owners to approve transformed values; do not silently repurpose fields.

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How do we handle missing values in When I Work workforce migration?

Profile null, malformed and conflicting values before a test load. Assign a named data owner to resolve required records, define an explicit exclusion list and publish rejected-row reasons rather than inventing worker or site details.

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How should documents and training records be migrated?

Inventory document type, owner, status, effective date and access need. Confirm authority, retention and secure transfer before moving personal documents. A file presence alone does not prove a credential is valid or a course was passed.

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What access review is needed before a migration load?

Limit exports, working files and test environments to named roles; remove unnecessary sensitive fields; use approved transfer and storage locations; log access; and set a deletion date for temporary copies.

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How do we run a test load for When I Work workforce migration?

Load a representative sample covering sites, worker types, active/inactive records and the identified scenario. a schedule change that was entered in one system but communicated through a separate channel. Record rejected rows and compare key fields with their source before expanding the sample.

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What does user acceptance testing need to prove?

Have supervisors and payroll owners complete a realistic worker journey from roster/readiness through attendance correction and final handoff. Sign-off should identify the exact test data, expected result, defect disposition and accountable owner.

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How do we reconcile a When I Work workforce migration migration?

Compare source and destination counts by record family and location, sample identity and relationship fields, and reconcile business totals such as scheduled shifts or approved hours where applicable. Explain every variance; a matching row count alone is not acceptance.

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How should the project handle a rejected record?

Keep the source row, rejection reason, responsible owner and resolution status in a controlled exception log. Re-run only approved corrections and compare the next load with the prior result to avoid duplicate records.

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When should source data be frozen for When I Work workforce migration?

Agree a change window and last-export timestamp with system owners. Decide which changes remain in the source, which are captured in a delta file, and who reconciles changes made between test and production loads.

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What is a safe parallel-run plan for When I Work workforce migration?

Choose which system is authoritative for each data type and set a finite parallel period. Compare schedule changes, attendance exceptions and payroll-ready totals; define the threshold that blocks expansion and the decision owner.

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What should rollback mean for When I Work workforce migration?

Before go-live, specify the trigger, decision maker, source-of-truth, communications, preservation of new records and steps to restore the prior operating process. Test the rollback checklist on paper; do not assume imported data can be automatically reversed.

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What is the production cutover acceptance gate?

Require approved mappings, resolved critical exceptions, access review, successful reconciliation, trained supervisors, payroll confirmation, worker communication and a signed rollback decision. Hirebase migration mechanics and any custom import work must be agreed in the engagement scope.

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How do we preserve the exact export scope for When I Work workforce migration?

Record the account, export owner, selected record types, date window, filters, timezone, export timestamp and file names. Keep an untouched source copy with restricted access so later reconciliation can trace which snapshot was loaded.

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Which rows should be excluded from the When I Work workforce migration load?

Agree exclusions for duplicates, obsolete locations, test accounts, malformed identifiers and records outside the approved purpose. Store the reason and owner in the exception log; exclusion should be an explicit decision, not a silent dropped row.

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How should formulas and derived values in When I Work workforce migration exports be treated?

Identify calculated cells, hidden columns, lookup tabs and manually entered overrides. Recompute or retain a value only when its definition and source are approved; preserve the original workbook as evidence and document the target transformation.

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How do we carry changes made after the first When I Work workforce migration snapshot?

Choose a delta process with a clear comparison key and last-change timestamp, or schedule a final full extract inside a controlled freeze window. Reconcile inserted, updated and deactivated records before production acceptance.

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How should effective dates be mapped in When I Work workforce migration?

Document whether dates represent creation, assignment start, approval, pay period or status change. Preserve source timezone and business date semantics, then test a shift crossing midnight and an assignment changed near the cutover boundary.

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What should the import exception report contain?

Include source row key, target field, rejected value, validation reason, owner, resolution, retry batch and final disposition. Do not overwrite a source value just to make a row pass validation.

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How can managers validate migrated When I Work workforce migration records?

Give managers a review sample covering ordinary, changed and exceptional records from their locations. Ask them to verify names/IDs, assignments, dates, status and approval history against authorized source evidence before they approve the test load.

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What monitoring is needed immediately after When I Work workforce migration cutover?

For the first operating cycles, review unmatched identities, missing assignments, schedule changes, attendance exceptions, rejected payroll rows and support requests daily. Assign owners and stop expansion if a critical reconciliation threshold is missed.

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When should an old-system archive be retired after When I Work workforce migration?

Retain the approved source archive for the period set by the organization's records policy and applicable obligations. Before retirement, verify access, export integrity, searchability, legal holds and documented approval to delete any temporary migration copies.

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What should a When I Work workforce migration software demo prove first?

Run a schedule change that was entered in one system but communicated through a separate channel from assignment through attendance review. Ask the vendor to identify the source record, configured checks, supervisor decision and final approved time. Mark any a focused scheduling and time product requirement for a separate product evaluation.

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Which location data should When I Work workforce migration teams standardize?

Set a canonical site ID, address, effective dates, local supervisor and payroll/job mapping for each active location. Test a transfer between two sites and decide who owns address and boundary corrections.

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How should managers review a disputed When I Work workforce migration attendance event?

Keep the scheduled assignment, punch context, worker explanation, reviewer's decision and change reason together. Define a backup approver for nights, weekends or client-site work so an exception does not remain unresolved through payroll cutoff.

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What information should be available before a When I Work workforce migration worker is assigned?

Agree the minimum readiness record for the role and site: identity, assignment eligibility, selected documents or passed courses, and supervisor instructions. Keep a focused scheduling and time product in the system that owns that specialist workflow.

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How should a When I Work workforce migration team handle a last-minute schedule change?

Name who can change the assignment, how the worker and supervisor are informed, which site requirements need rechecking and how the published schedule is distinguished from the original. Use a schedule change that was entered in one system but communicated through a separate channel as an acceptance test.

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What should the first When I Work workforce migration pilot include?

Select a representative location and worker group, then include a normal shift, an assignment change, a missed punch and a manager-approved correction. Measure readiness completion, exception aging and reconciled hours before adding more sites.

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How do we avoid importing irrelevant records for When I Work workforce migration?

Limit migration to active worker, location, assignment and readiness information required for the agreed workflow. Keep candidate history, clinical records, inventory, route planning or other specialist data in their authoritative systems unless a separate approved scope requires a transfer.

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Which payroll boundary should When I Work workforce migration buyers verify?

Have payroll confirm identifiers, earning codes, cutoff, approved-hours format and variance handling. Hirebase calculates wages from attendance; the payroll provider disburses funds and files. Keep customer billing, commissions or other distinct amounts outside the wage calculation unless separately confirmed.

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How should sites with shared boundaries be tested for When I Work workforce migration?

Test the actual worker approach at entrances, adjacent tenants and common parking areas using representative devices. Choose the configured geofence with operations owners, then route ambiguous or valid edge cases for review instead of silently changing the boundary.

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What is a good acceptance measure for When I Work workforce migration?

Set baseline and target definitions for assignment coverage, readiness, attendance exceptions, approval turnaround and payroll reconciliation. Add a domain measure tied to inventorying worker, location, role, schedule and time data before mapping it to a new operating model; do not report a service or customer outcome that the workforce record cannot establish.

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