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Worked operating scenarios

Follow illustrative worker and supervisor journeys from the initial event through review, evidence and handoff.

Worked Scenario: Replacing a Worker Before Shift Start

A scheduled worker reports an absence shortly before a busy shift. The site lead needs to fill the role while preserving the published schedule and making the change visible to the worker and downstream reviewers.

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Worked Scenario: Worker Has Not Completed Required Training

A new worker is scheduled at a site, but the training record shows an incomplete attempt shortly before the assignment. The training owner and dispatcher need a clear decision path.

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Worked Scenario: Worker Disputes a Location-Based Punch

A worker's punch is flagged by a configured location check, and the worker says they were at the assigned site. The supervisor must review the signal without treating it as a complete finding.

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Worked Scenario: Reviewing a Missed Punch Request

A worker reports that a clock-out was missed. The shift appears on the schedule, but there is no matching end event in the attendance record before the timecard review deadline.

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Worked Scenario: A Worker Changes Site or Job Mid-Shift

Operational demand changes after a worker starts a shift. A supervisor redirects the worker to another site or job, creating a need to review assignment details and the resulting time coding.

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Worked Scenario: Supervisor Requests a Time Correction

A supervisor identifies a discrepancy between a shift record and site information and requests a correction before payroll close. The worker's account and original record must remain reviewable.

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Worked Scenario: Preparing an Approved Time Batch for Payroll

The payroll close window is approaching. Attendance events, approved adjustments and job coding must be reconciled before calculated wage data is handed to the organization's payroll provider.

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Worked Scenario: Reviewing a Subcontractor Assignment Before Dispatch

A subcontracted worker is proposed for a site assignment. Operations needs to check the records and requirements configured for that client and location before confirming dispatch.

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Worked Scenario: Recording and Escalating a Workplace Safety Incident

A frontline worker reports a safety incident during an assigned shift. The site lead must preserve an accurate operational record, route urgent response and keep attendance or schedule follow-up distinct from investigation conclusions.

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Worked Scenario: Coordinating Coverage Across Multiple Sites

Several sites report short coverage for the same operating window. Regional operations wants to redeploy available workers while respecting assignment details, site context and clear publication ownership.

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